Terms of Service

Effective Date:25th September 2025

Welcome to Syntra AI ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website (syntraai.live) and our services, including AI-powered receptionists and chatbots (the "Services"). By using our Services, you agree to these Terms. If you do not agree, you must not use our Services.

1. Eligibility

Our Services are available worldwide. There are no age or location restrictions, but by using our Services, you confirm that you have the legal capacity to enter into this agreement.

2. Services Provided

Syntra AI offers AI-powered receptionist and chatbot solutions to help businesses manage customer communication and automate processes.

3. Payment Terms

We offer both subscription-based plans and one-time fee options.

All fees are payable in advance and are non-refundable, except where required by law.

Subscriptions will automatically renew at the end of each billing cycle unless canceled.

4. User Responsibilities

When using our Services, you agree to:

Use the Services only for lawful purposes.

Not use the Services to create, share, or distribute harmful, abusive, illegal, or infringing content.

Respect intellectual property rights, both ours and others’.

Not attempt to misuse, disrupt, or overload our Services.

5. Company Rights

We reserve the right to:

Modify or update our Services at any time.

Suspend or terminate your access if you violate these Terms.

Change pricing and features with reasonable notice.

You may cancel your subscription or stop using our Services at any time.

6. Intellectual Property

Our Content: All technology, software, and materials provided by Syntra AI remain our exclusive property.

Client Content: You retain ownership of any content, data, or materials you provide to us.

AI Outputs: You own the outputs generated by our AI when using our Services, subject to these Terms. We may use aggregated and anonymized data to improve our Services.

7. Disclaimers & Limitation of Liability

Our AI services are provided on an "as-is" basis and may occasionally generate incorrect or unexpected outputs.

Syntra AI does not guarantee accuracy, reliability, or fitness of the AI outputs for any specific purpose.

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, including lost profits, business losses, or data loss, arising from use of our Services.

8. Governing Law

These Terms shall be governed by and construed under the laws of the United Kingdom (England & Wales). Any disputes shall be resolved in the courts of England & Wales.

9. Termination

You may terminate your use of our Services at any time.

We may suspend or terminate your account immediately if you breach these Terms.

10. Contact Us

If you have questions about these Terms, please contact us at:
📧 [email protected]