Privacy Policy

Effective Date: 20th September 2025
Last Updated: 20th September 2025

This Privacy Policy explains how Syntra AI (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website and services. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws in the United Kingdom and internationally.

1. Information We Collect

We may collect the following types of information:

Contact information (such as name, email address, phone number, or business details)

Financial information (if you purchase services from us, such as billing details)

Service-related information (information you provide when interacting with our AI tools, forms, or customer support)

2. How We Use Your Information

We use the information we collect in order to:

Provide and manage our services

Respond to your inquiries and customer support requests

Process payments and transactions

Communicate important service updates and information

Ensure the security and integrity of our services

3. Third-Party Services

We may share your information with trusted third-party service providers, strictly for business purposes, including:

Go High Level (customer relationship management)

OpenAI / Grok (AI tools and automation)

These third parties process data only on our behalf and under confidentiality agreements.

4. Data Retention

We retain your information only as long as your account remains active. If you request account deletion, we will securely remove your data unless a longer retention period is required by law.

5. Security

We implement appropriate security measures, including encryption and secure data handling practices, to protect your information from unauthorized access, alteration, or disclosure.

6. International Transfers

At present, we do not intentionally transfer your personal data outside of the United Kingdom. If this changes, we will update this policy and ensure compliance with applicable safeguards.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your information. If you wish to exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Syntra AI
Email: [email protected]